5425 Lakewood Towne Center Blvd. SW
Lakewood, WA 98499
Welcome to Tvetens Auto Clinic – Your Lakewood Area Auto Repair Shop
In the early 1940s, “Sandy” Otto Tveten bought a Texaco garage located on Gravelly Lake Drive in Tacoma, Washington. At the same time he homesteaded on Steilacoom Lake. In 1949 he and his two sons, Dick and Gene, built another shop on 100th & Bridgeport. Dick managed the Bridgeport store and Gene (Scott’s dad) helped Sandy run the Gravelly Lake store.
By 1962, Sandy was ready to retire, so they sold the Gravelly Lake store and the brothers combined forces at the Bridgeport location. Tveten’s Lakewood incorporated in 1965 and the brothers’ wives, Betty and Jane, became actively involved as bookkeeper and support staff.
Scott started working in 1969 (at age 12) and became a full time employee by 1976. During those years, he built his technical skills by learning from his uncle, his dad, and their lead tech, Norris Skimmerhorn.
In 1990, Dick and Betty retired, and Gene gradually turned management of the business over to Scott and his wife Rachael. Tveten’s Auto Clinic became a reality in 1997 when the brothers sold the Bridgeport property and Gene and Jane retired. We built a new, state-of-the-art facility on the portion of the land Scott and Rachael purchased.
Our general automotive business is third generation owned and operated. When designing our facility, every care was given to consider the local community and its environment. It is truly state-of-the-art and we take pride in treating our clients and employees like family.
We attribute our success to three basic values that have, and always will be, the backbone of our business: Personal Service; Pride in Craftsmanship; and Commitment to Quality. We will continue to combine these traditions with the finest facility, equipment and training available.
The rapid changes in technology create our company’s greatest challenge. Keeping our employees and equipment current with automotive manufacturers’ changes is costly and time consuming. We are fortunate to have a qualified staff that is eager and willing to accept the challenge. We are committed to being involved with our automotive associations and our community in order to be better prepared for the future.
Tveten’s Auto Clinic acquired the prestigious Five-Star rating with Tacoma-Pierce County Health Department’s EnviroStars in 2002 and continues to maintain that highest rating annually.
We employ Automotive Service Excellence (ASE) Certified Technicians, including Master Certified Technicians, and we participate in the ASE Blue Seal of Excellence program.
Our Facility started with AAA in the 1950s with the roadside assistance program and is honored to continue that long relationship of trust and integrity.
Our Customers Say
Our Customers Say – Our Reviews
Auto Service Lakewood
So it's been another year and I have still maintained my loyalty to Tveten's Auto Clinic. This time around, I've been utilizing their great Neighborhood Package which consists of a bundle of great deals that make it well worth the price ($69.99 for my one vehicle...same one from my other review: mshade14). As a man of logic....a critical thinker, even I couldn't resist the package in a sense that just the two free oil changes ALONE (one of which I cashed in this past Friday, June 3rd) more than recouped the worth of this package. There are several other free and greatly discounted services offered within the package that should motivate customers to take their cats in for regular servicing.
This is my second year with Tveten's and I've been no one else but them ever since my breakdown last year. When a representative from Tveten's first came to my friend's door to sell the Neighborhood Package, he utilized "my" review (from last year: mshade14) in his sales pitch. I'd been sitting in her living room at the time; she recognized my user name, and called me over to the door. The sales rep had the chance to see the face behind the review he had been utilizing door to door; it was pretty cool knowing that something I wrote was being used to support a business that I trust. So a year later and here I am, just to put to rest any skepticism on whether or not I'm a real person.
To be honest, I'm sure I could find some of the services and products Tveten's offers elsewhere at a lower price. But then I go back to last year when they could have taken me for well over $1,000; but instead, they took it to the dealership for free parts and labor (I only paid for the tow taking me to their shop and the diagnostic [around $100 combined]). I don't think any other place would've gone out of there way (including the research) to do that for a customer. I'm very skeptical when it comes to auto shops, but they earned my loyalty that day. I'm happy to take the time to produce a quality, robust review to endorse Tveten's Auto Clinic.
Great people that simply care! My truck happened to break down 1 block away from them...I thought I knew what the problem was, but I didn't have the right tools. They totally saved the day when they let me borrow what I needed, and then to top it off, they actually gave me a ride to a parts store! I wasn't even a paying customer and they helped me fix my truck. They truly cared and showed it through genuine kindness while donating their time. This is a business you can trust!
My car was a total mess, needed a lot of work and a lot more looked at to find the problems. A day wouldn't be long enough to look at it all, but Tveten's not only got me in same day that I called but they offered me a loaner car so I wouldn't be stuck without a vehicle during the repairs!! Ray detailed everything they were going to do for the car as well as estimates of cost. He called before doing any more work than originally estimated, which I was extremely grateful for. AMAZING, friendly staff, they went out of their way to make it an easy process for me. I would highly recommend this business to anyone that needs auto repair, they went above and beyond what was necessary to help me out and did it all with a smile. Thank you Tveten's staff for a super positive experience!
I was hopelessly stuck out on the road last Friday afternoon. I started googling nearby auto shops and it was between Precision Tune & Tveten's Auto Clinic within a 2-mile radius. I went on blind faith and good reviews when I decided to choose Tveten's.
It was my first time dealing with an auto shop without it involving my insurance company, so I was really nervous about the costs (I've heard horror stories). They (Ray) not only helped me get back on the road, they did some research about my vehicle and found that there was a safety recall. They took my vehicle to the nearest dealership for the free repairs and returned it to me. Tveten's Auto Clinic saved me from a $1000 auto repair bill.
I really appreciate the work they put in to ensure my car was repaired (even though they personally did not repair it). I will be steering away from the franchises and sticking with this place from now on for my auto maintenance needs.
A few months ago we started going to Tveten's Auto Clinic and have had exceptional service. They took me back to the shop to show me what was wrong with my car. They fixed it in a timely manner and were very nice. Most recently I had to have my car towed there when it broke down, which is not something anyone want's o have to do. They took care of my car and me right away and made sure it was back to good working order before sending me on my way. I can't say enough good things about this place. The people are friendly and honest and truly do their best for you and your car!!