About Our Team

About Our Team

The backbone of our operation.

We feel that the most important asset of our business is our employees and their ability to satisfy our customers’ automotive service and repair needs. We work hard to provide an enjoyable working atmosphere and pay our Technicians fair wages. We want their number one focus to be on fixing our customers’ vehicles, taking the time that is needed to do the job right, the first time.

In addition, our knowledgeable and friendly service advisors are always ready and quick to help our customers. It is a team effort, and we appreciate the contribution made by each member of our staff.

Rachael Tveten
Accredited Automotive Manager (AAM), Automotive Management Institute (2009)
Vice-President, Office Manager, Bookkeeper

Rachael is Scott’s wife and manages the day to day business here at Tveten’s. Rachael is certified through Dale Carnegie, R.L. O’Connor & Associates, and Edge Learning Institute. She has served as Secretary and Treasurer for the Automotive Service Association (ASA) Pierce County and served the Ascettes/Scholarship Committee on the ASA state level as Secretary, Treasurer and President. She takes pride in her two children and four grandchildren; spending time with them is a priority. Rachael is an avid fisherwoman and enjoys hand crafting greeting cards and scrapbooks.

Raymond
Facility Manager, Service Advisor

Ray is our Facility Manager as well as Service Advisor. He is a longtime team member who has been trained by the Automotive Training and Management Institutes, R.L. O’Connor & Associates, and Dale Carnegie. Ray’s love in life is spending time with his wife and large troop of children and grandchildren. He enjoys spending time outdoors, especially fishing.

Sheryl
Service Advisor

Sheryl is our Service Advisor, along with Ray. She has a background in manufacturing and has completed R.L. O’Connor & Associates training. Sheryl loves spending time with her family and especially being a grandma. She also has a passion for gardening, scrap booking, and most of all, fishing.

Charlene
Service Specialist

Our always cheerful courtesy shuttle driver has a ‘get it done’ attitude that keeps our facility top notch. She has completed the 26-hour AC Delco Training Program and invested in her tool box this year. She loves walking her Chow-mix, Mo.

Nathan
Shop Foreman, ASE Certified Master Technician

Nate has been working in the automotive industry for nearly 20 years and is ASE Master Certified. His favorite hobby is working on small engines. He prides himself on being an electrical expert. Nate keeps the team’s spirits high and the workflow going with his lively ‘sing while you work’ method.

Paul
ASE Certified Master Technician

Paul first began working for Tveten’s in 1995. We consider him to be one of the best diagnosticians in Pierce County. His attention to detail and problem solving are his strong points. His favorite pastime is rocking out on Guitar Hero.